We sincerely hope that all concerns or questions about the school can be dealt with quickly and helpfully by any member of the school staff. We encourage all parents who have any such concerns to contact the school and to try to sort the matter out as soon as possible. However there may be times when things go wrong, when concerns continue and differences of opinion develop. This complaints procedure is intended to help parents on such occasions.
The Governing Body has a statutory requirement to establish such procedures for dealing with complaints concerning the curriculum followed in the school. Complaints may also be made to Swindon Education Department..